Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-distronic-calibration.dentrepair-talk.com (hereafter referred to as “Mercedes Distronic Calibration,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not apply to third-party services, websites, or applications accessible through links or integrations on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Access: When you use our applications and services as a registered user, we collect and process your data to ensure seamless functionality and personalization.
  • Website Visits: If you visit our websites linked to this policy, your interaction is tracked for analytics and improvement purposes.
  • Communications: We may contact you via email, phone, or text messages (SMS) for various reasons, such as sending newsletters, transactional updates, or promotional offers.

Personal Data Collection

We gather several types of personal information to enhance user experiences and personalize our services:

  • Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  • Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or investment portfolios, used for financial services or transactions.
  • Purchase Information: Records of products or services bought from us, including order numbers, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Your geographical location information, which we may collect to provide location-based services or personalize content.
  • Feedback: Any comments, reviews, or ratings you submit through our platforms are stored and used for improvement purposes.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent) to enhance your user experience.
  • Product Information: Details about products you express interest in or purchase, including preferences and customization choices.

Data Collection Methods

We obtain personal data through various means:

  • User Input: Directly from the information you provide when creating an account, making purchases, or filling out forms.
  • Interactions: Through your activities on our platforms, such as page visits, clicks, and content engagement.
  • Automated Technologies: Using cookies, web beacons, and other tracking tools to collect technical data about your device and browsing behavior.
  • Third Parties: We may receive personal data from trusted partners who assist in providing services or analytics, but only with their respective privacy policies in place.

Cookies and Similar Technologies

Mercedes Distronic Calibration uses cookies and similar technologies for several reasons:

  • Strictly Necessary: These ensure basic functions like secure login and account management.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data as necessary for the following purposes:

  • Fulfilling transactions and providing requested services.
  • Maintaining user accounts and profiles.
  • Sentiment analysis and improvement based on user feedback.
  • Complying with legal, tax, or accounting requirements.
  • Conducting research and analytics to enhance our products and services.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal information through:

  • Encryption: Secure communication protocols are employed to safeguard data during transmission.
  • Secure Third-Party Processing: We engage reputable partners who adhere to strict security standards to process sensitive data on our behalf.

Children’s Privacy

Mercedes Distronic Calibration does not knowingly collect or target personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take steps to delete it.

Your Rights (depending on your jurisdiction)

In accordance with various privacy laws across different regions, including but not limited to: Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies or incomplete information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data under specific circumstances.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or for data-related inquiries, please contact our privacy team using the details provided below.

Changes to Privacy Policy

Mercedes Distronic Calibration reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and notify you of significant changes via email (if applicable). We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Address: [Our physical address] (for written correspondence)